I have been working with Aras Innovator 9.4 for the past month or 2 and I have come across an error that I do not know what to do with. I have created a couple of new workflows and a corresponding lifecycle. I have also created my new ItemTypes to be almost identical to the Express DCO including the related ItemTypes. I have made sure that the Implementation Types are set to "Single Item" and verified everything I can think of regarding settings, permissions, relationships. Regardless of all this when I create an item type I get the message "Not a single item".
I have tested the workflow and lifecycle under the Express DCO ItemType in order to make sure they work properly and all goes well. I am only familiar with lower level programming languages and do not know how to look through the methods to look for changes that may be needed. I am not even sure where the problem lies but I would like to see if someone can at least point me in the right direction as to what the problem might be and if it is a programming issue I can have our company programmers work on it.
I also spent some time going through looking at permissions and groups assignments as well to make sure that all looked good. I read through all of the documentation on the Just Ask Aras and didn't find anything. Just for kicks I made another Workflow Map and ItemType to see if there was something corrupt in the first and the same problem presented itself.
If any other information is needed let me know. The exact text from the error is this.
Not a single item<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><SOAP-ENV:Fault xmlns:af="http://www.aras.com/InnovatorFault"><faultcode>SOAP-ENV:Server</faultcode><faultstring><![CDATA[Not a single item]]></faultstring><detail><af:legacy_detail><![CDATA[Not a single item]]></af:legacy_detail><af:exception message="Not a single item" type="System.Exception"/></detail></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>